Channel Partner- Customer Service Representative (French)

Our partner is a leader in innovative products for life science research and clinical diagnostics and they are looking for Channel Partner- Customer Service Representative professional Main responsibilities:In this role, you will be responsible for supporting clients in the dedicated region and make sure their order processed with accuracy and provide excellent customer care in their queries. Ensure the following transactions are done to the highest standard, with accuracy and reducing transaction times within agreed timeframes: Order entry, order follow-up, stock information, backorder reports & invoicing, claim & return handling and crediting Deal with customer calls and complaints effectively and professionally as per the service level agreement Ensure case and call loggin...