Czech Speaking Service Desk Agent

We are looking for a CZECH SPEAKING TECHICAL SUPPORT ANALYST for our multinational IT outsourcing partner Description: Handle end user calls and web queries in Czech and English Act as the first point of contact for the customer Precise administration Act as primary contact between customer and resolving group Keep the user informed, own and follow up ongoing cases Requirements: have excellent written and verbal communication skills in Czech and English have experience in customer service - experience gained in IT Help Desk is an advantage but not a must have High School degree have desire to learn - no IT background required, training will provide the necessary technical knowledge are open to work in shifts have excellent communication skills - both written and spoken are fle...