German Speaking Quality Team Leader

AdherenceEnsure that processes are adhered to as per customer requirement and quality frameworkRelease training need analysis for the associates and coordinate with training teamParticipate in audits and reviewsContinuous ImprovementAnalyse operation's quality performanceMake observations, identify, and analyse trends and patternsDefine and drive improvement initiativesCollaborationWork together with stakeholders to create improvement proposalsContribute to customer presentationsGovernanceManage regular and ad hoc reportsPresent initiatives and achievements on business reviewsFollow up escalations for improvement Lean,Six Sigma,PDCA,Other quality improvement methodology and project exposure are an advantage