It Engineer

We are looking for an IT engineer. Our client is one of a leading global provider of computing infrastructureTasksManage customer service requests from Europe/Middle East/AfricaEurope/Europe/Europe/Europe/European Americas and the Middle East and AfricaTroubleshooting hardware/software issues, identifying root cause and providing effective resolution within SLA.Provide detailed information on IT product configuration and upgradesOperate and maintain a professional system to monitor the service request processProvide remote troubleshooting assistance when requiredExpectationsKnowledge of servers and operating systems (Windows, Linux, VMware)Confident, active knowledge of EnglishKnowledge of Windows and Linux operating systems, including Windows Server, Windows Server Server Server, Windows...