It System Analyst (Customer Data Management)

Provide consultancy on and translate business requirements into system requirements and/or development of system solutionsManage the design, development, testing, production transition of the planned IT solution, participate in the planned IT tasksCreate and update required IT documents, document task execution activitiesCoordinate and quality control the work of the developers/vendorsProvide daily support ~1 day per week to business users, manage and solve requests/issues reported, investigate root causes and diagnose recurrency, initiate and implement final corrective solutionsDevelop instructional and training materials, job aids