Service Delivery Manager

We are looking for a SERVICE DELIVERY MANAGER for our multinational IT outsourcing partner Description: Management of team to meet business/ operations goals around defined responsibilities Identify areas where operational efficiencies can be gained by documenting routine procedures Work with and collaborate with service delivery and application support teams as required Should be accountable & own Infrastructure service delivery Understanding offshore operation & get the services delivered through them Contractual document (SOW/MSA) preparation, review and presentation to the client for sign-off. Project finance and resource management Requirements: Bachelor's degree in a related field Extensive experience in Service Delivery Management Strong leadership and communica...