Service Management Specialist

We're looking for heroes to our multinational partner. Join and discover one of the world's leading communication services company which has over 100 years of history. Apply now!FeladatokLeading, managing and delivering Service Improvement Plans (SIP) following industry standard practicesProactively identifying areas of improvement with cultivating fruitful partnerships both internally and externallyHolds responsibility for successful SIP delivery with measurable improvement to the service area of focus Customer engagement: responsible for driving continual improvements within the organization, helping to move toward greater account development and net promoter scores Responsible for specific customers stakeholders acting as their advocat to drive internal development and improvement of va...